These terms and conditions apply between you, the user, of the website and E.Bowden and Sons, the owner and operator of the website. If you do not agree to be bound by these terms and conditions, then you should stop using the website immediately.
Throughout the terms and conditions reference to “the user” means any person who is not employed by E.Bowden & Sons and is using/viewing/interacting with the website. The “owner” or “company” refers to E.Bowden & Sons.

Property and Use of website

All content included on this website remains the property of E.Bowden & Sons, our affiliates or other relevant third parties. Content means any text, image, video, audio, logo, underlying code or web content etc that can be stored and appears on or forms part of this website. By continuing to use the website the user acknowledges that such content is protected by copyright, trademarks, database rights and other intellectual property rights. The user has permission, for their own personal use, to retrieve, display and view the information provided on the website via a computer screen or electronic device in real time. You must not otherwise reproduce, copy, modify or distribute for commercial purposes any content without the written permission of E.Bowden & Sons.
The use of this website for any unlawful, illegal, harmful activity is strictly prohibited, as is making, transmitting or storing electronic copies of the content of the website without prior written permission from the owner.

This website may provide links to other websites. E.Bowden & Sons has no control over these sites or the availability of them and is in no way responsible for any content, products or material provided on these sites.

The company aims to provide an up to date website, however our website contains a high number of products and we cannot be held responsible for any lapses in this. Any product information or prices provided are subject to change without prior warning on our website. Any prices apply only to items that are currently in stock and for immediate up to date information on our stock you must contact us via telephone or email.

Click and Collect Service:

For avoidance of doubt, the advertisements appearing in this site constitute an “invitation to treat” rather than a contractual offer. If you wish to purchase goods from us you should do so by adding the item to your cart and completing billing and relevant details as prompted at this site. Payment of goods must be received in full via our payment method on the website. This order constitutes an offer to us to buy a product. After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted or that we are guaranteeing supply. A contract of purchase will be entered when we email/telephone you with acceptance and a time allocation to collect your goods. Should we be unable to fulfil your “offer to buy” due to lack of stock or other unforeseen circumstances we will contact you via the contact details you provided when making your offer to order the product, you will then be given the option of a full refund via the payment method or alternatives depending on the circumstance.
It is the users responsibility to ensure that all information entered during the shopping cart process is correct. We are only able to contact you to confirm an order on the information you provide.
We only offer a collection facility with all products being collected from our Bovey Tracey Premises. This way we can hand the item over to you explaining any procedures and answering any questions. The personal handover is acknowledgement that you have received the goods in undamaged full working order.

Liability Disclaimer:

Any information shown on this website may be subject to typography error and inaccuracies within the products, software and services. Prices may be subject to change without prior warning and changes may be made to the website at any time. The information provided on this website should not be used for any medical, financial or personal decisions, the appropriate professional should be contacted to provide tailored advice based on your situation. Any machine or product purchased online (via the click and collect system)  with a blade, must be over 18 years of age, therefore agreeing our terms and conditions at the point of checkout, you are accepting you are over the age of 18. The products that you buy from us will be at your risk from the time that the product enters your physical possession. E.Bowden & Sons accepts no liability for injury or death caused by negligent use of any machines purchased from us.

Complaints procedure:

E.Bowden & Sons is a family run business and we do our best to accommodate the needs of our customers. However if you do have a complaint please send them via email, letter or telephone where we will do our best to deal with them fairly and effectively.